Not to neglect and the feelings that go hand in hand with the maintenance activity and often displaced and therefore also not named are stress reinforcing. Emotions and feeling emotion work referred to the feelings of nurses, resulting in contact with residents. Disgust, fear, compassion, grief, aggression and feelings of shame should be controlled and reflected, so the contact among the tenants can be professionally designed. Feeling work called work, providing health care workers in relation to the feelings of others. Staff create a basis of trust, motivate, accompany the dying and grieving relatives. Memories of our own experiences can emerge and old feelings such as sadness, fear and loss can be reactivated. The feeling work should also regularly reflects be. Consequences for the employer stressed caregivers suffer physical and psychological effects.
You are tense, nervous, frustrated and tired. Their capacity will decrease and it increases the risk of malfunction. In the teams, it may cause conflicts and bullying. For the establishment of this development means loss of quality, high absenteeism and turnover of employees. Members who have problems with, wear this to the outside. A loss of the image of the elderly is the result. Vacancies and vacancies residents are not occupied. What themselves want the nurses the most promise is through timely and adequate information, training to deal with difficult people, clearly clarified responsibilities and more support by superiors.
They would be relieved of extraneous tasks and want better arrangements in the team. An also high demand on communication and conflict prevention training and seminars for relaxation and to the Stress management (OSH strategy 2011). Individual resources strengthen caregivers want to relaxation and stress management seminars. It measures providing sustainability should primarily be offered. This means: quick to learn and all feasible methods of coping with stress, as well as the strengthening of individual coping strategies to reduce the psychological stress.